Tag Archives: SLA

Shared line appearance, CO Lines, Key system….

Shared line appearance is one of the useful features that the good old traditional PBXs have. People refer this feature by different names – SLA, CO line, key system emulation, etc. Basically, this is a feature of mapping the line … Continue reading

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Busy lamp, speed dial, etc….

It is always a struggle to get a balance between the features and usability in most softwares. Sometimes (or most of the times?) engineers try to cram-in all the features and totally forget about the usability or the user experience!. … Continue reading

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